Delivery Policy

luxesummit.shop offers domestic and international shipping services for artworks. We arrange the most suitable shipping method based on the delivery address, the type of artwork, and actual shipping conditions.

1. Domestic Shipping

Orders within the UK are typically delivered within 3–5 business days of order confirmation. Delivery times may be extended for remote areas or under special circumstances.

2. International Shipping

We offer shipping to select international locations based on feasibility. International orders generally take 5–12 business days to arrive; actual delivery times may vary depending on the destination, customs processing, and local logistics conditions.

3. Logistics and Carriers

Orders may be shipped via Royal Mail, Parcelforce, DPD, DHL, UPS, or other suitable logistics providers. The specific carrier is selected based on the destination, package specifications, and shipping requirements.

4. Import/Export and Customs Standards

International orders must comply with applicable import/export regulations, customs requirements, and shipping standards of both the UK and the destination country or region.

Some international orders may incur import taxes, customs duties, VAT, or other local fees. Unless otherwise stated on the order page, these costs are typically the responsibility of the recipient, in accordance with local regulations at the destination.

As import regulations vary by country, customers are responsible for ensuring that the import of the specific artwork or merchandise is permitted in the destination country.

5. Tracking Information

If tracking services are available for an order, we will provide the tracking details once the order has been dispatched. Please note that some shipping methods may not support full real-time tracking.

6. Delays and Exceptions

Shipping times may be affected by weather conditions, public holidays, customs inspections, peak shipping periods, incorrect addresses, or other factors beyond our control.

In the event of significant delays, damage, or other shipping issues, please contact us promptly using the contact details provided on luxesummit.shop, and we will assist in resolving the matter based on the specific circumstances.

7. Delivery Address

Customers must provide accurate and complete delivery information when placing an order. Any additional shipping costs or delays resulting from incorrect or incomplete addresses, or the inability to successfully deliver the package, may be the responsibility of the customer.

luxesummit.shop selects the appropriate shipping method based on the specific order and destination, and makes every effort to ensure the safe delivery of the artwork.